Frequently Asked Questions
We're here to help! Find answers to the most common questions about our toys, orders, shipping, returns, and more.
Orders & Shipping
Yes, we provide free global shipping all across the US.
We provide complimentary shipping all across the US.
Once it ships, we email you a tracking number and link to follow your order to delivery.
We currently ship within the US only but we can check if we can deliver it in your country. Please confirm with us before placing your order.
We ship via USPS, UPS, or FedEx, your carrier appears in the tracking confirmation.
Return most unused items in original condition and packaging within 30 days of delivery for a refund or exchange.
Email us at info@educationaltoys.com with your order number, and we will send return instructions.
You have 30 days from delivery to request a return; later requests may not qualify.
After we receive and inspect the item, refunds process within 3-4 business days to your original payment method.
Items are not returnable, but, in case of faulty products, we offer a refund for your order.
Yes. Contact us within 30 days with your order number and photos, and we will replace or refund it at no cost.
If something is not right, reach out and we will make it right.
Yes. Toys are made to meet safety standards for their age group, so always follow the recommended minimum age on the page.
Our toys use non-toxic finishes from reputable makers; check the product page for specifics like BPA-free plastics.
Yes, they use smooth, child-safe wood with non-toxic finishes, built to last for the ages listed.
We provide you with toys that are made to comply with US regulations such as CPSC and ASTM F963.
Toys with small parts carry age warnings, which is why many are for ages 3 and up; always follow the minimum age.
Check the recommended minimum age, which covers both development and small-part safety, plus baby ranges like 0 to 3 months.
It varies by product; check the individual page or packaging for battery type and whether they are supplied.
Wipe wooden and plastic toys with a damp cloth and mild soap (do not soak wood); follow the label for fabric items.
Yes. We prioritize well-made toys, and many wooden classics last long enough to become family keepsakes.
Contact us at info@educationaltoys.com within 30 days with your order number and a photo, and we will arrange a fix.
Major credit and debit cards, plus all Shopify payment gateways are shown at checkout.
Yes. Checkout uses SSL encryption and PCI-compliant payment providers to protect your details.
Yes. Enter it in the discount field at checkout; usually one code applies per order.
Yes, gift wrapping is available at checkout for a small fee.
Yes, add a personalized gift message at checkout.
If it has not shipped, contact us and we will try; shipped orders cannot be canceled.
Yes. Email us at info@educationaltoys.com to discuss quantities and any pricing for larger orders.
STEM kits, Montessori wooden toys, science labs, and craft sets are reliable picks; a gift card also lets them choose.
Many families choose our sensory toys and busy boards for tactile play; they are not medical devices, so pick based on your child's needs.
Counting peg boards, ten-frame sets, and pattern blocks make numbers concrete and build early number sense.
Phonics spinning blocks, talking flash cards, and CVC word-building toys help children link letters to sounds.
Building sets, science kits, drawing projectors, phonics blocks, and coding robots keep kids engaged without a screen.
Wooden activity cubes, bead mazes, busy books, and Montessori 3-in-1 sets, all safe and suited to age-one development.
Busy boards, bead mazes, peg boards, construction kits, and pattern blocks all strengthen little hands and coordination.
Electronics and circuit kits, coding robots, building sets, microscopes, and physics kits, organized by age on our site.
Check the recommended age on each page, then match it to your child's interests and the skills you want to build.
Email us at
info@educationaltoys.com or use the contact form on our site for product help or order questions.
Yes, including newborn sensory kits and Montessori baby toys made for stages like 0 to 3, 4 to 6, and 7 to 9 months
Every stage, from newborn (0 to 3 months) through toddler, preschool, and school-age up to 12 and up. Each page lists a recommended age.
Yes. Well-designed toys support motor skills, language, early math, and problem-solving; each listing states the skills it builds.
Both. We stock Montessori toys for independent learning and STEM toys that build science, engineering, and math skills.
Most of our toys are completely screen-free; the few tablet-based learning systems are clearly marked on the product page.
Educational toys are chosen to build real skills like problem-solving, motor coordination, and literacy while children play, not just to entertain.
EducationalToys.com is an online store offering screen-free STEM, Montessori, and learning toys for children from newborn to age 12 and up.
We ship via USPS, UPS, or FedEx, your carrier appears in the tracking confirmation.
Email us with your order number and we will respond quickly to help.
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